meriam4d Privacy Policy

This page describes what we collect when you use meriam4d and how we keep that data protected. We take your privacy seriously and are committed to transparent practices around the information you share with us when you register, deposit, withdraw, and play on our platform.

We collect personal data only when necessary to operate your account, process payments, comply with legal obligations, and improve our service. We do not sell your information to third parties for marketing purposes. This policy outlines what we collect, how we use it, who may access it, and what rights you have over your data.

Our services are available only where local law permits. Data regulations vary by jurisdiction. If you have questions about how your data is handled in your specific region, contact our support team via the customer support page

What data we collect on meriam4d

When you register on meriam4d, we collect your email address, full name, date of birth, phone number, and password. We use your email for account notifications, password resets, and promotional communications (which you can opt out of at any time). Your phone number helps us verify your account and contact you about security concerns or account issues.

For account verification and compliance with anti-money-laundering regulations, we require identity documents. You upload a clear photo of your national ID (KTP), passport, or driving licence. We also ask for proof of your residential address—a utility bill, bank statement, or rental agreement from the past three months. These documents help us confirm your identity and prevent fraud.

When you deposit or withdraw funds on meriam4d, we collect payment information. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment), we record the transaction amount and timestamp. For bank transfers via e-wallet, mobile banking, local payment, or online payment virtual accounts, we log the transfer details and bank name. We do not store your full bank account number or card details; payment processing is handled by trusted third-party providers who comply with industry security standards.

We log your gameplay activity—bets placed, games played, wins and losses, and timestamps. This information helps us calculate your loyalty tier, weekly cashback, and referral eligibility on meriam4d. We also collect device information such as your IP address, browser type, and operating system. This data helps us identify unauthorized access attempts, prevent fraud, and improve platform compatibility.

Note: We do not require your Social Security number, bank account number, or credit card details. If anyone claiming to represent meriam4d requests these, do not provide them. Our legitimate staff will never ask for sensitive credentials via email or chat.

How we use your data on meriam4d

We use your personal information primarily to operate your account and process your transactions. Your email and phone number allow us to send account notifications, settlement confirmations, and withdrawal status updates. We use your identity documents only to verify your age, confirm your identity, and comply with anti-money-laundering and know-your-customer (KYC) regulations.

Payment data is used to process deposits and withdrawals securely. We share this information with payment processors and banks only to the extent necessary to complete your transaction. We do not use payment data for marketing or other purposes beyond transaction processing.

Your gameplay activity is used to calculate your meriam4d loyalty tier, determine weekly cashback rates, track referral bonuses, and detect suspicious activity such as bonus abuse or attempted fraud. We may use aggregated, anonymized gameplay data to improve game offerings and platform features—for example, understanding which games during Liga 1 season or Piala AFF tournaments attract the most engagement. This analysis does not identify you personally.

We use your contact information to send service updates, maintenance notifications, and account security alerts. We also send promotional communications about new games, seasonal offers (such as Idul Fitri reload bonuses), and tier-specific rewards. You can opt out of promotional emails at any time by clicking the unsubscribe link in any email from meriam4d.

Third-party data processors on meriam4d

We work with trusted partners to deliver meriam4d services. Payment processors (both e-wallet and bank providers) receive your payment details to authenticate and settle transactions. These processors comply with international payment card industry (PCI) security standards. We do not control their data practices directly, but we select partners who maintain strong security measures.

Our customer support platform may store chat logs and email conversations. These systems are hosted by third-party providers under data-protection agreements that obligate them to keep your information confidential.

We use analytics services to understand how users navigate meriam4d and where technical issues arise. These services collect device and usage data but typically do not receive personally identifiable information like your name or email. Data is aggregated to identify platform-wide trends.

Our servers may sit outside your jurisdiction. When you use meriam4d, your data is transmitted and stored on servers that may be in other countries. By using our platform, you consent to this cross-border transfer. We use encryption (SSL/TLS) to protect data in transit.

KYC (Know Your Customer)
A regulatory requirement on meriam4d and most online gaming platforms. We verify your identity using government documents to prevent fraud and money laundering.
AML (Anti-Money Laundering)
We screen accounts and transactions for suspicious patterns. If we detect unusual activity, we may request additional information or suspend your account pending review.
Encryption
We use SSL/TLS encryption to protect data transmitted between your device and our servers. This prevents unauthorized parties from intercepting your information.
Data retention
We retain account and transaction data for the duration of your account and typically for three to seven years after closure for regulatory compliance.

Your rights regarding your data on meriam4d

You have the right to access your personal data on meriam4d. Log into your account and navigate to the Account Settings or Profile section to view your registered information. If you need a copy of all data we hold about you, contact our support team, and we will compile and send it within 30 days.

You have the right to correct inaccurate data. If your name, address, or contact details are wrong, update them in your account settings. If you cannot update something yourself, contact support for assistance.

You have the right to request deletion of your account and associated data, subject to legal and regulatory constraints. We may retain certain information for a statutory period to comply with financial regulations. Contact support to initiate account closure and deletion requests.

You have the right to opt out of promotional communications from meriam4d at any time. Every promotional email includes an unsubscribe link. You can also manage notification preferences in your account settings.

If you believe we have mishandled your data or violated your privacy, you may lodge a complaint with our support team via the support contact formWe will investigate and respond within ten business days. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data-protection authority.

Cookies and tracking on meriam4d

We use cookies—small text files stored on your device—to enhance your experience on meriam4d. Session cookies keep you logged in while you browse; they expire when you close your browser. Persistent cookies remember your preferences and login status across visits. Analytics cookies help us understand how you use the platform (which games you view, how long you stay, etc.) without identifying you personally.

You can control cookies through your browser settings. Most browsers allow you to disable cookies or receive a warning before accepting them. However, disabling cookies may affect your ability to use certain meriam4d features, such as staying logged in.

We do not use cookies to track you across other websites. We do not sell cookie data to third parties. Our cookies are used only to improve your meriam4d experience and comply with platform requirements.

How we protect your data on meriam4d

We implement industry-standard security measures to protect your personal information. Our servers use SSL/TLS encryption to secure data in transit. Sensitive data like passwords are hashed (converted into irreversible codes) before storage, so even we cannot recover your original password.

Access to your data on meriam4d is restricted to authorized staff who need it to serve you. Our support team, finance team, and compliance staff have limited access to specific data types relevant to their roles. We maintain audit logs to track who accesses your information and when.

We conduct regular security reviews and penetration testing to identify vulnerabilities. However, no system is 100 percent secure. If we discover a data breach affecting meriam4d users, we will notify affected individuals and cooperate with relevant authorities as required by law.

Your responsibility: You are responsible for keeping your meriam4d password confidential. Do not share your login credentials, two-factor authentication codes, or account recovery information with anyone. Our staff will never request your password.

Jurisdiction, data transfers, and legal compliance

meriam4d services are available only in jurisdictions where online gaming is permitted by local law. Data protection regulations vary by country. Some jurisdictions require data to be stored locally; others permit international transfers with appropriate safeguards. We comply with applicable laws in the jurisdictions where we operate.

If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, or other Indonesian cities, your data is processed under Indonesian law, which may differ from your country's regulations. By using meriam4d, you acknowledge that your data may be transferred internationally and consent to our practices as described in this policy.

If meriam4d is required by law to disclose your data (for example, in response to a court order or regulatory request), we will comply to the extent required. We will attempt to notify you in advance unless legally prohibited from doing so.

Contacting us about privacy on meriam4d

If you have questions about this privacy policy, your data, or our practices, contact us via the customer support page on meriam4d. Our support team can address general privacy inquiries and direct you to the appropriate department for complex requests.

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of material changes via email or platform announcement. Continued use of meriam4d after a change indicates your acceptance of the updated policy.

Your trust is important to us. We are committed to transparent, compliant data handling practices across all meriam4d operations. If you have concerns or suggestions about how we manage your information, we welcome your feedback.